2016 achievements include:
- Developing a marketing strategy and an audio brand for a local tech start-up, Turlbook
- Starting my own community tech start-up, forming.community
- Speaking on ‘How to manage a successful voluntary organisation with limited resources‘ at Oxfordshire South & Vale Voluntary & Community Sector Forum
- Speaking on ‘How can you increase civic engagement in your city?‘ for Immersion Students as part of my job
- Writing producing and publishing my employers’ first full online training course (Publishing Websites with WordPress.Com). This was my first training course for the organisation and was the first of our training courses to turn a profit in over 12 months
- Paired working with the CEO to win an infrastructure contract and secure 9 people’s jobs
2015 achievements include:
- Creating a new open data standard for publishing profile information of non-profits in the UK. OpenVCS is on Github. (As a volunteer.)
- Building a new website for my employer, Oxfordshire Community & Voluntary Action
- Launching Pulse: Oxfordshire’s Non-profit Heartbeat – a new news service for my home county’s non-profit sector and one of the first charity news channels to be on Apple News. Subscriptions went through the roof (10+ per week – about 120% more than before)
- Publishing a single point of information for anyone doing referral work with asylum seekers and refugees in Oxfordshire UK, with the support of Oxford City Council (this was an amazing privilege)
- Publishing web tools to help non-profits find funds, choose the right legal structure and diversify their income
- Conducting an online ‘census’ of non-profits in my home county, so that a strong set of profiles can be passed to philanthropists and strategists (this was covered in the Oxford Mail)
- Automating and streamlining workflows to enable a team of 9 to work more efficiently than a previous team of 12. This included automating paid advertising, changing online payment systems for our clients, simplifying the membership payment structure, using our website forms in place of paper processes, finding/configuring/promoting and implementing a professional networking solution and training the sector on its use (Yammer), building an Access database, simplifying training administration and physical processes, championing home working (I shared the story at the 2016 Forum – above)
- Securing media coverage with Oxford Times and That’s Oxford TV
- Obtaining Trustee commitment to open data publishing
- Specifying a new phone system, overseeing building safety alterations including installation of fire detection
- Induction training of three new staff
I did an MA researching how text can influence social change. It left me feeling rather bemused, but it was self-funded and gave me time to help out my disabled father and have fun working in a Student Union bar. (I was an undergrad at Bath.)
Once I did get a career job, I was developing a database and product catalogues for Macmillan book publishers. A year of this and then a year leaning on a Graphics A Level to do some in-house design work led me on to be managing editor of a magazine and website for a UK search engine. This was in ’99/2000 (before the days of Google or Yahoo! UK). Being able to go to any WHSmith store in the country, open the magazine cover and see my mug shot was a novelty for a month.
I’d made myself good at web projects in the process, so in my next job I launched global online systems for the publishers of Nature science journals. Around 14 in total. It was a great job that gave me Prince II training and had me travelling to the US for meetings (including a trip in a stretched limo around music bars in Nashville). I moved up the chain and had global responsibility for the roll-out of the systems for a while.
When I moved to Oxfordshire, I put live a key divisional website for Oxford University Press (OUP), and from there led Oxford University’s top-level outward-facing website for almost two years. Political. But I launched ‘Web Managers Discuss’ (WMD) – a forum for web managers to share expertise and help each other out across the institution, and that’s still running today. Counting them up I’ve launched over 22 professional websites in my career; the one for OUP became their busiest online asset so that’s probably the one I’m most proud of. Either that, or a little one for a small cleaning company. One of those anyway.
After some ill health and a re-think, I started my painting business (now a hobby but for a short while I was selling work for £1k), and began working in the non-profit sector; at first as a facilities manager for a historic building in Oxford, then I established Peace House as a hire venue (now a well-known multi-faith centre), and then at OCVA. Actually, the OCVA job (after promotion) became a management role encompassing web, data, database, IT, app development, buildings, services, facilities, personnel. (A lot! Hey, it’s charity work.)
My professional interests are wide-ranging and include open data, big data, online systems, business analysis, systems and efficiencies, web front-end, usability, facilities, writing, music, mindfulness, and art.
Training also includes:
- Design for Usability
- Health and Safety (CIEH)
- Award in Education and Training of adults, Level 3 (City & Guilds)
- Associate of the British Institute of Facilities Management